Service Manager 2012 SP1 CU2 Install Error


I ran into an issue when attempting to install CU2 for Service Manager 2012 SP1. I wanted to share the error and solution in case anyone else came across the problem. In my scenario, I was able to successfully update all Console, my Data Warehouse Management Server, and my Self-Service Portal servers, without issue. However, on my Primary Management server the update failed and provided the following error:

An error occurred while executing custom action: “_Installhealthserviceperfcountersforpatching”

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